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What to do in a Motor Vehicle Accident (MVA)

Car Accident

Are you looking for a Motor Vehicle Accident (MVA) treatment in Calgary? We will help you with your claim so that you can focus on a quick recovery. From online booking to home exercise programs, we’ve created a process that gets you back to your life pain-free. We direct bill insurance companies, and no doctor referral is needed. Start the process or your Motor Vehicle Accident (MVA) treatment today.

Whiplash has several symptoms. Following a Motor Vehicle Accident (MVA), people will complain of:

  • Neck pain and stiffness
  • Headaches
  • Lower back pain
  • Concussions
  • Muscle strain and tear
  • Restricted movement
  • Troubles with memory
  • Moodiness and generally not feeling like themselves

What should you do if you have been in a Motor Vehicle Accident (MVA)?

1. Open a Motor Vehicle Accident (MVA) claim with your insurance company

Your first step will be to contact your motor vehicle insurance company to open an Accident Benefits claim. Even the most benign accidents can lead to injuries that might not be felt right away but can cause significant pain and discomfort down the road.

2. Fill out AB-1

Complete a Notice of Loss and Proof of Claim Form (AB-1) and send it to your adjuster within ten days from the date of your accident.

You can download the form online, get it from your insurer, or complete it at Prairie Therapy. We will even proofread and send the form for you.

3. Get assessed

Schedule an assessment as soon as possible. Our physiotherapists will prepare a Treatment Plan (AB-2) and send it to your adjuster.

In Alberta, you can see a physiotherapist and start your treatment before you see your family doctor. However, we recommend that you schedule an appointment with your family doctor to document your injuries. Although not required, this can provide significant clarity of your case down the road in the claims process if needed.

Complete the necessary paperwork, maintain detailed records, and follow the treatment recommendations from your healthcare practitioner for a stress-free claim.

You are not alone. Prairie Therapy will be there to help every step along the way. Book in a Motor Vehicle Accidents (MVA) initial assessment with one of our experienced Physiotherapists to help treat your injuries.

For more information, you can visit the following Alberta Treasury Board and Finance insurance websites:



To book an Assessment for a Motor Vehicle Accidents (MVA) and start the claim process, call 403-200-2190, or book online